At Opal & Ember, we want you to feel confident about the condition of our vintage and pre-loved clothes. Each item in our store has been graded according to our condition guide and all flaws are photographed and noted in the item description. We use a standardized condition guide when grading items so that you will know what to expect when it comes to the condition of your purchase. The condition guide is as follows:
New with Tags (NWT)
This is an item, either vintage or modern, that has never been worn and the original hang tangs are still attached. This includes deadstock, new old stock, and new modern items. Items may still have flaws and these will be noted in the description.
Excellent
A vintage or pre-loved item with no visible flaws. It appears to have been unworn or has very little wear.
Good
An item that has only minor visible flaws, such as loose threads or minor pilling, and would be categorized as excellent if not for these slight flaws.
Fair
An item with visible flaws, such as small holes, tears, or stains, however the flaws will not affect the wearability of the item.
If you would like any additional information about how we graded an item, please don't hesitate to reach out to us at @opalandembervintage and we would be happy to send you additional information or photos before you make your purchase.
Cleaning
All items are steam cleaned prior to dispatch. However, please note that some items may retain an "old clothes" smell, as is common with vintage and pre-loved clothing.
Love,
Kiera & Meaghan
Opal & Ember